At TechnoAsistIstanbul, your privacy is fundamental. This policy describes how we collect, use, and protect your personal information in relation to our technology assistance and digital support services.
We collect information you provide directly, such as your name, email address, phone number, and details of the device or system requiring technical support. We may also automatically collect technical data, such as IP addresses, browser type, and error logs, to provide effective digital assistance.
We use your data to provide, manage, and improve our technology assistance services, respond to your support inquiries, process transactions, and communicate about updates or relevant technology information. The legal basis for this processing is the performance of the service contract and our legitimate interest.
Our website uses cookies and similar tracking technologies to analyze traffic, remember your preferences, and personalize your experience. You can manage your cookie preferences through your browser settings.
We may share your data with service providers who assist us in technical operations (such as support platforms or hosting), always under strict confidentiality agreements. We do not sell your personal information. Transfers outside the EEA are carried out with appropriate safeguards.
You have the right to access, rectify, delete, object to processing, and port your personal data. You may also withdraw your consent at any time or file a complaint with the supervisory authority (AEPD). To exercise these rights, contact our Data Protection Officer.
We implement technical and organizational measures to protect your data. For any questions about this policy or to exercise your privacy rights, you can contact us at: Paseo Irene, 932, 99º C, by phone at 995 44 3579 or by email at info@technoasistanbul.com. This policy was last updated on May 15, 2023.